Return Policy
Return & Exchange Policy
Your Satisfaction Is Our #1 Priority – Shop with 100% Confidence!
We’ve got your back! If anything isn’t perfect, just reach out and we’ll make it right – guaranteed.
Not 100% happy? Drop us a message and we’ll reply with a smile within 12 hours (usually much faster!)
Email: service@twomiles.xyz
Our Guarantee to You
| Situation | What We’ll Do For You |
|---|---|
| Package not delivered within 45 business days | Free reship or instant full refund |
| Wrong jersey received (wrong player, number, team, or customization) | Free correct replacement – no need to return the wrong one |
| Damaged or defective item (rips, printing issues, stitching problems) | Brand-new replacement on us |
| Size doesn’t fit because of our mistake | Free exchange for the perfect size |
Important Note:
Currently, we can only accept returns or exchanges for size discrepancies if the mistake was on our end. To avoid any delays, please don’t return your purchase unless we’ve authorized it.
We’re happy to help you get the perfect fit, so just reach out if you have any questions!
When We Can’t Offer a Refund
(Just so everything is crystal clear)
Incorrect address provided or package unclaimed/refused by customer
Customs issues, natural disasters, or “delivered” status with proof of delivery
Need to File a Claim? Super Easy!
Just send us:
Clear photos of the item & any issue
Photo of the size tag + measurements (if it’s a sizing problem)
Photo of the original shipping label
We’ll handle the rest in a flash!
Have Questions? We’re Here to Help
24/7 Customer Support
Shoot us an email anytime. Our friendly U.S.-based support team is ready to help you shop worry-free.
service@twomiles.xyz
Buy your jersey today and enjoy the game with total peace of mind!